Scaling has an order: organize the business, then your customers, then automate. We build your plan from where you stand and run it on one board — agents work the rows, you approve anything that touches money or a customer.
Every action — by a person or an agent — is logged and can be undone.
| Time | Work item | Module | Handled by | State |
|---|---|---|---|---|
| 09:12 | WhatsApp lead — quote sent | CRM | Agent · Sales | |
| 09:18 | Invoice 0042 issued | Finance | Agent · Billing | |
| 09:23 | Refund above your limit | Finance | You | |
| 09:29 | Appointment moved to Thursday | Scheduling | Agent · Front desk | |
| 09:34 | Stock reorder — 12 units | Stock | Agent · Purchasing | |
| 09:41 | Duplicate order 1188 | Sales | You reversed it |
Example board. Your rows are your own.
Owners are told that growing properly takes twenty experts. It doesn't — it takes a method, and data underneath it. We build your plan from wherever you stand today, and we walk it with you.
Your operation gets structure: products, stock, sales, invoicing and scheduling on one record. This is the ERP, and it comes first because nothing above it can be trusted until it holds.
With workable data underneath, customers stop being a WhatsApp inbox. Every lead, conversation and order ties back to a real record — so you can see who is worth your attention.
Only once the first two hold. We automate the processes you can already see working, so you're scaling a system instead of a habit.
All of it stands on your data. Connectors pull it in so your team isn't typing it — that is what makes the next stage possible.
Chats, email and calls land in one inbox. What they create — a customer, an order, a payment — is a single record that CRM, stock, finance and scheduling all read from. Change it once; it changes everywhere.
Example board. Your rows are your own.
When an agent reaches something above the limit you set, it stops and the row lights up. Approve it and the work carries on. Deny it and the row cancels — it never disappears, and neither does the record of who decided.
A working example. Nothing here is a customer record.
Try a live agent in seconds. Turn it into how you run the business when you're ready.
Send us your business and the work you want off your team's plate. We come back with the module setup that fits and a live agent configured for it.
Turn on CRM, support, sales, and scheduling on one system — run it alongside what you already use. Agents start owning records from day one.
Set the workflows, approval steps, and assignment rules. Agents handle the busywork; your team signs off on what matters.
Tiers are bundles of the same modules the platform ships with. Start where you are; turn the rest on when you need it.
Freein beta
One agent that runs your day — chat, memory, calendar and proactive nudges, on the same platform the business tiers use.
Custom
The back office as one system: customers, sales, stock, money and calendar — every module reading and writing the same record.
Custom
Everything in Business, plus what matters once agents and people work side by side at volume.
Everything you need to know about Minion. Can't find an answer? Reach out on WhatsApp.
Tell us what you run. We map it to the modules that fit — CRM, sales, stock, finance, scheduling — and you decide what agents take over.
No cost and no card. We reply on WhatsApp or email — your choice — and you decide what agents are allowed to touch.